Our client is a global enterprise with over 10,000 employees. As part of their Apollo program, more than 90 contributors from payroll, finance, supply chain, and IT collaborated across regions.
Marion leads by example, openly sharing her thoughts with the team.
After each survey round, she receives a smart summary by email and dives into the results and analytics.
Marion takes a look at how the project is currently doing.
She identifies the main positive points to be highlighted and the few areas for improvement to be discussed.
Marion reviews the different feedback and propositions submitted by the team.
She prepares discussion points for the next group meeting.
The Steerio heatmap (segments x dimensions) helps Marion to instantly spot topics to be discussed with all or part of her team.
*segment = group of team members (e.g. workstream) and dimension = group of questions (e.g. vision & strategy)
Improving the “Decision-Making” dimension for the “IT & Architecture” team.
Improving the dimension “Resources & Capabilities” for the “Finance” team
4/10
The team is able to make effective and timely decisions
“The multiplicity of people involved makes it difficult to make decisions, and the inertia of exchanges means we're falling way behind schedule.”
2/10
Meetings are properly structured and efficiently managed to facilitate decision-making.
“There's a flagrant lack of efficiency to date in our meetings, which drag on without the decision-making objectives always being achieved. We waste time, it's time-consuming and it prevents us from making progress on the rest of our topics."
Learning 1: Avoid inefficient and time-consuming meetings
Learning 2: Review the decision-making process with the IT team
3/10
I feel the leadership is personally committed to team's success.
“We need to see our local worksite managers more involved and more federative. They never come to meetings and don't know how to communicate.”
5/10
We quickly get the required validations, resources and sponsorship to pursue our objectives.
“The middle management is absent, and I often feel that I lack support. Discussions with other stakeholders become more difficult.”
Learning 1: Improve the middle management commitment in the Finance community.
Learning 1: Recreate purpose by making communication more fluid.
7/10
I feel the leadership is personally committed to team's success.
"Our site manager is much more present, and the "champion" who supports us brings us clarity. We're better structured."
8/10
Meetings are properly structured and efficiently managed to facilitate decision-making.
“I spend a lot less time in meetings, I feel that I am heard and can influence the decisions made. The approach is clear and I've really found my place within the program.”
Program health is on the rise, meetings more efficient and management more present.
